Shipping & Return Policy
Shipping Policy
At GoCartit.com, we strive to deliver your orders quickly and securely.
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Shipping times vary depending on your location and the shipping method selected at checkout.
- Once your order has shipped, you will receive a confirmation email with tracking information (where available).
- Shipping fees are calculated at checkout unless otherwise stated.
- While we work hard to meet estimated delivery times, delays caused by carriers, weather, customs, or other unforeseen circumstances are beyond our control.
Returns & Refunds
Your satisfaction is important to us.
- Returns are accepted within 14 days of receiving your order.
- Items must be unused, in their original condition, and in their original packaging.
- To request a return, please contact our customer support team with your order number and the reason for your return.
- Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Digital products or downloadable content
- Gift cards
- Personalized or custom-made items
- Perishable goods (if applicable)
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.
Contact Us
If you have any questions about shipping, returns, or refunds, please contact our customer support team through the contact page on GoCartit.com. We are happy to assist you.
Need help?
Contact us at support@gocartit.com for questions related to refunds and returns.